Keep play within your means

Gambling is entertainment with a risk of losing money. It is not income, a way to repay debt or a guaranteed return. Decide what time and money you can afford before starting. Never use rent, food, school fees, borrowed money or money belonging to somebody else. Do not chase losses or raise your stakes to recover them.

Take breaks and watch for warning signs

Stop when play affects sleep, work, relationships or finances, or when you hide gambling, borrow to continue, or feel unable to stop. Avoid gambling when distressed or impaired by alcohol or drugs. Rewards and membership levels are optional; missing an offer is never a reason to spend beyond your budget.

Ask for restrictions

Contact Support to request available deposit restrictions, a cooling-off period or self-exclusion. Specify the restriction you need and request confirmation that it has been applied. A submitted support message is not confirmation that a restriction is already active. Until confirmation, stop playing and avoid depositing. Do not attempt to bypass restrictions by creating another account. Ask Support what the restriction covers and how remaining withdrawable funds will be handled.

Independent support

Seek help from a qualified counsellor or an independent gambling support organisation if you are concerned about your play or somebody else's. South Africa's National Responsible Gambling Programme provides information at responsiblegambling.org.za. If you are in immediate danger, contact local emergency services.

Protect minors and your account

Only adults aged 18 or older may register. Keep devices and verification codes secure, sign out of shared devices, and do not allow children to use your account. Report suspected underage access through Support.