Privacy Notice
Last updated: 16 September 20261. Information we handle
LekkerWen handles the information needed to register and service an account: display name, cellphone number, date of birth, verification information where requested, wallet and game transactions, payment evidence, support correspondence, device and security logs, and saved preferences. Do not upload unrelated personal information or another person's documents.
2. Why information is used
We use account data for sign-in and SMS verification, age and identity checks, deposits and withdrawals, game access, reward eligibility, support, fraud prevention, security and records required by applicable law. Optional marketing should follow your recorded preferences. Providing a cellphone number for account security does not by itself amount to permission for unrelated marketing.
3. Service providers and disclosures
Necessary data may be processed by game suppliers including Racing, SMS providers, banking and payment services, hosting providers and authorised support staff. Disclosure should be limited to the service or lawful request involved. Where processing takes place outside South Africa, applicable safeguards for cross-border transfers must be considered. We do not publish your account or payment details as promotional testimonials without permission.
4. Cookies and local storage
The site uses session cookies and browser storage for account security, sign-in, interface preferences and promotion dismissal. Clearing these may sign you out or reset preferences. Any optional tracking or marketing technology should be explained and managed through the relevant preference controls. You can also manage browser storage in your browser settings.
5. Retention and protection
Access to personal information is limited to authorised purposes. Records are retained for service delivery, payment reconciliation, security, disputes and applicable recordkeeping duties, then deleted or de-identified when no longer needed. A deletion request may not remove records that must be retained lawfully. No online system can promise absolute security; tell Support promptly about suspected unauthorised access.
6. Your choices and rights
You may request access to your personal information, correction of inaccurate details, an explanation of processing, or deletion where applicable. You may object to relevant processing and withdraw optional marketing consent without withdrawing the ability to receive necessary account messages. Send requests through Support; proportionate identity verification may be required to protect your information. If unresolved, you may contact South Africa's Information Regulator through inforegulator.org.za.
7. Children and updates
The service is restricted to adults. If an underage account or document is identified, report it through Support for investigation. This notice will be updated when relevant practices change. The date above identifies the current version.
